Blueframe Systems LLC - Privacy Policy

1. Overview

Blueframe Systems LLC ("Company", "we", "us") respects your privacy and is committed to protecting personal information collected through our website and business operations.

This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website or services.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide

• Name
• Email address
• Company name
• Phone number
• Project or inquiry details

This information is typically collected through contact forms, email communications, or during client onboarding.

b. Automatically Collected Information

When you visit our website, we may collect limited technical information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Ad click identifiers (such as Google's gclid) and campaign parameters, when you arrive from one of our ads

This data is used for basic functionality, security, and performance monitoring.

3. How We Use Information

We use collected information to:

• Respond to inquiries and communications
• Provide and manage services
• Send invoices, proposals, or project updates
• Improve website functionality and performance
• Maintain security and prevent misuse

We do not sell personal information.

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

• Ensure proper site functionality
• Improve user experience
• Analyze general usage patterns
• Measure whether our ads lead to inquiries

For more details, please review our Cookie Policy, which forms part of this Privacy Policy.

5. Third-Party Services

We may use trusted third-party service providers to support our operations, such as:

• Website hosting providers
• Email and communication platforms
• Analytics tools (if enabled)
• Google Ads, for advertising measurement and conversion tracking
• Anthropic, which provides the AI that answers questions typed into our website's question box

These providers only receive information necessary to perform their services and are governed by their own privacy policies.

Google Ads and enhanced conversions

Our website uses the Google tag, which sets cookies to measure how our Google ads perform. When you submit our contact form, we may also send your email address to Google in hashed (one-way scrambled) form, so Google can match the submission to an ad click. Google processes this data under its Google Ads Data Processing Terms to measure our ads. We do not sell personal information.

You can learn how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites, and manage ad personalization at myadcenter.google.com.

Website question box

Some pages have a box where you can type a question about working with us. Your question is sent to Anthropic, our AI provider, to write the answer, and we keep a copy of each question and answer so we can improve our answers and our website. Answers are generated by AI from information on this website and may be incomplete or wrong; they are not quotes, offers, or commitments. Please don't type personal or sensitive information into the box. To prevent abuse, we keep a one-way hash of your IP address for up to two days to limit how many questions can be asked; the hash can't be turned back into your IP address. To reach us directly, use the contact form or call us.

6. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, accounting, or contractual requirements

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Your Choices

You may:

• Request access to personal information we hold about you
• Request correction or deletion of personal information, subject to legal and contractual obligations

Requests may be submitted using the contact information below.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, contact:

Email: legal@blueframesystems.com

11. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our website or services constitutes acceptance of the updated policy.

End of Document