Blueframe Systems
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Our work / Royal Cantonese

Case study · Restaurant, Mundelein IL

Royal Cantonese: a restaurant's ordering rebuilt in 21 days

Royal Cantonese was the family restaurant in Mundelein where Blueframe's founder grew up working. We tore out the point of sale and the website and rebuilt ordering end to end: dine-in, phone, carryout, and delivery.

Point of sale · AI phone orders · Delivery in one screen

Royal Cantonese website: dine-in and carry-out menus, reservations, and the family story under a cherry blossom header

The problem

Every order went through staff. Phone orders meant someone stopping mid-service to write them down, three delivery apps ran on three separate tablets, carryout had no tracking, and reservations lived on paper.

What we built

  • A point of sale for staff, with orders routed to kitchen and bar displays
  • An AI phone line that takes carryout orders and sends them to staff for one-tap approval
  • Self-serve ordering and payment for guests, without waiting on staff
  • Uber Eats, DoorDash, and Grubhub orders in one system
  • Live carryout tracking for customers
  • A new website with online reservations and a live staff dashboard

Installed in 21 days. The restaurant has since closed.

Royal Cantonese staff POS: menu on the left, an open table check with Send to Kitchen and Send to Bar on the right
The staff point of sale: ring in the table, then send it to the kitchen and bar screens.
Royal Cantonese carry-out screen: phone orders waiting for staff review, and DoorDash, Uber Eats, and walk-in orders below
Phone orders wait for a staff check before they reach the kitchen. DoorDash and Uber Eats orders land in the same list.
Royal Cantonese kitchen display: tickets for dine-in tables and carry-out orders with minutes open and a bump button on each item
The kitchen display: every ticket with its table or carry-out number, minutes open, and a bump for each item.
Royal Cantonese guest checkout: a table check with balance due, pay your share, and tip buttons
Guests open their check at the table, split it, tip, and pay without waiting on a server.

Still answering the phone in the middle of a rush? See how we build ordering systems for independent restaurants, or browse the rest of our work.

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