Blueframe Systems
(312) 208-2258Get a free scope review

Industries / Auto repair / Online booking

Online booking for auto repair shops

Customers want to book a brake job at 10 p.m. without calling the shop. We build booking into your shop's site that only offers times you can actually take and sends every request to the counter to confirm, alongside the shop software you already run.

Get a free scope reviewCall (312) 208-2258

How the booking works

  • Customers pick their vehicle, a service, and an open time, and add a note, from any phone
  • Only open times are offered: your hours, the days you are closed, and a limit on bookings per time slot
  • Same-day requests need a set amount of notice, so nobody grabs a slot that starts in ten minutes
  • Every request lands at the counter to confirm or decline, and the customer gets an email either way
  • Customers can reschedule or cancel a pending request themselves, up to a cutoff you set
  • Closed for a holiday? Block the date in the back office and it drops out of booking

Built for a working shop

We built this booking for Colonial Auto Repair, an independent shop in the Chicago area where Blueframe's founder works in management. For My Vehicle Health, we built booking that only offers the times a shop's bays, staff, and equipment can cover.

Colonial Auto Repair staff portal: today's appointments with service, customer, vehicle, and time, each to confirm, cancel, or message
The counter's view: the day's requests to confirm, cancel, or message.
Colonial Auto Repair staff portal: closed dates for Thanksgiving and Christmas, blocked from online booking
Holidays and days off come out of the booking calendar from one screen.
My Vehicle Health bay board: eight bays, each with the car in it, why it's there, and when it's expected out
My Vehicle Health's bay board. Its booking only offers times the bays, staff, and equipment can cover.

Read the Colonial Auto Repair case study →

How a project runs

  1. Step 1

    Free scope review

    We look at how work moves through your business today and agree on a fixed scope, price, and timeline before any code is written.

  2. Step 2

    Build in 2 to 4 weeks

    We build in a fixed window. You see progress every week, and the scope doesn't drift.

  3. Step 3

    Launch and tune

    We launch, walk your team through it, and tune it through the first weeks of real use.

Questions owners ask

Do I have to switch shop management software?
No. Booking runs alongside the shop software you already use, so nothing gets migrated and your team keeps writing tickets the way it does.
Will it overbook the shop?
No. It only offers open times, and you decide how many bookings each time slot can take. If you want it tied to bays and techs, we have built that too.
Do customers need an account to book?
At Colonial they sign in, so their vehicles and history are saved for next time. If you'd rather take bookings without an account, we build it that way.
What does it cost?
Projects start at $3,000, with a fixed scope and price agreed before any work starts. Most shop booking builds go live in 2 to 4 weeks.

Answers are written by AI from what's on this site and can be wrong. They aren't quotes or commitments. For anything specific, call (312) 208-2258 or use the form below.

More for shops: websites and booking portals for independent auto repair shops · customer portal · membership program · end-of-day reports · technician bonus tracker

Tell us what's breaking.

Share the workflow that's slowing your team down. We'll assess fit and come back with a clear scope.

Based in
Vernon Hills, IL